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Release Date: April 2, 2026
Browse and manage all your conversations in one place with the new Chat Library, build custom agents in the renamed Agent Studio, and reach support directly from the app via Intercom live chat.

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Chat Library

A new dedicated view to browse, search, and manage all your chat threads — with tabs, scoped filtering, and audit logging for admin visibility.

Browse All Threads

See all your conversations in one place with a clean, scannable layout.

Tabs & Filtering

Switch between views and filter threads to quickly find what you need.

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Agent Studio

The Assistants Studio has been renamed to Agent Studio with updated icons and a refreshed look to better reflect its purpose as a builder for custom AI agents.

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Live Chat Support

Intercom Messenger is now available on all dashboard pages. Reach support directly from the app — your name and email are passed automatically so support agents see who you are without asking.

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Drag & Drop Attachments

Drag files directly into the chat input to attach them. Improved error handling ensures you get clear feedback if something goes wrong with a dropped file.

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Additional Improvements

Redesigned chat input field for a better writing experience.
Chat conversations no longer overflow the screen height — the layout now correctly adapts to your browser window.
Improved keyboard navigation and screen reader support in the chat sidebar.
Removed unused drag-and-drop dependencies and cleaned up dead code for a leaner, faster app.